Customer Testimonials
The experience went well and I was informed of everything that my car needed. was down in one visit.
David was kind and efficient with his knowledge finance guy was also kind and very knowledgeable I am very pleased with my truck
I let them take care of my needs. Whatever needs done I let them take care of care of.
I have brought my 2013 Toyota Avalon to Price LeBlanc many times and the service has always been GREAT!
Went in for a tire rotation took 3 Hrs almost was also there for a chip in the window. Said they could fix it because now there is a mystery crack along the whole bottom. Just bought the truck 3 mo ago. When asked to speak to a finance manger because when i bought it i added the windshield ins. Was told nobody would talk to me. Asked to speak to a manager he didn't come out either. Now everyone is playing dumb. When talking to the Ed the sales agent i bought the vehicle from all he could say was &...
Courteous and thorough intake process. Prompt service with good communication, with options explained. Efficient checkout procedure.
Service was great and Brandon was very helpful and efficient, but I have a complaint about the surcharge for using my credit card, especially for such a large charge (over $3,000). A large company like Toyota should be able to absorb this cost.
Very Professional and respectful team. I got my purchase procedure done within an hour. Vehicle home delivery was not offered from this dealership, I have to make special trip to pick up my car.
Had a 12pm appointment, got there early asked if I could get an inspection done, covered all my lights like they asked me to the last time, was told I’d be out at 145. 145 comes and goes at 2 they come and tell me they can’t do my inspection because I didn’t cover the bumper light. I told them I covered all the ones they asked me to cover last time. Refused. Finally gave me keys around 230. Won’t be back. Service advisor always did me right but from now on forget about their service department.
We went in dry and were picked up by Jeff Huffman immediately. He had the auto I was interested in and took us for a test drive. My wife liked the color and then proceeded to purchase it. BTW,
They made the whole process easy and hassle free. Danny was great to work with.
Overall my experience was first rate. There were a couple of minor things that kept me from rating 5 stars. I look forward to continuing to do business with them in the future.
Friendly, professional, and efficient service. Particularly liked the narrated video that described my vehicle check-out and servicing. Clearly explained the whole process.
I have now purchased my second vehicle from Price Le Blanc dealership! Very nice very professional and courteous all the way down to Matt & Mason in finance!!Thank You for a great car buying experience!
I was very much satisfied with the work that was done on my vehicle but found it kinda pricey.
I was very pleased with the whole process. Everyone I dealt with was very pleasant and professional.
Bought many cars from Price LeBlanc Toyota. Always a good experience. Mr. Price would be proud.
Helpful honest informative patient very friendly they explained everything explained all that we needed to spot was late yet there wasn’t a rushed feel thanks
The dealership is always great to work with because of their personal attention and the cleanliness of their facilities. Jessica Hebert always takes care of me with her expert knowledge, attention to detail and friendliness.
The dealership was great to work with. I had a great experience with Wesley Neal in the service department.
Was there 4 hrs. Got sent home with loaner car. Very disappointed in service . Do better
Friendly and knowledgeable. Easy to work with quick sale. Would buy again and use Kelly Brown.
I always have a positive experience with Price Leblanc Toyota and especially Jessica Hebert. She always attends to my needs and issues.
Amazing Staff! They work efficient & care about their customers! Exceptional work! I wouldn’t choose any other dealership for repairs.
I do business with them regularly. I then went looking at the new Toyota Land Cruiser.
Jessica was very professional and customer focused. She thoroughly explained what I could expect while my car was being serviced and provided options for repairs. She communicated timely with me about the status of my car.
Great people to deal with. Never felt pressured to purchase or look at anything that I wasn't interested in, and when I settled on a car, the process was streamlined and easy going. I literally walked in, test drove a care, and walked out after my purchase in a little over 2 hours. Great buying experiencing, and when I'm ready for another car, we will be back to Price LeBlanc Toyota.
Top notch dealership. Gift shop, cafe, play room, tv, snacks. Showroom is nice, top of line
They did a great job on my car as always. Brandon, my service person, was very helpful and advised me accordingly.
Can’t say enough good things about Mr Riley, he was professional and personable. Amazing individual
There was a TSB out on my brake system and they knew all about it. Took care of my needs, and very prompt and professional service
I have been purchasing my vehicles from this dealership for decades because the service provided has always been excellent.
All the staff are so friendly and helpful. The dealership is clean. I love the quiet room and bagel place.
Brandon was very helpful and did not charge me when thr vehicle did not act up in the shop. When it finally did act up, several technicians looked at it to do the diagnosis.
Todd Hodges and the staff in the service are excellent to work with. I always trust them with my service needs.
Great folks excellent service easy to schedule and quick to repair. This is a great service department
Fast, friendly, professional service. I’ve been with Price LeBlanc for nearly thirty years. My wife and I are customers and friends.
They forgot to reset the maintenance light on the dash after doing the scheduled maintenance.
They were quick and everyone was super nice. I also had them wash and vacuum my car. It was nice to get a car that has been fixed and clean.
Great service and experience every time. The video of the vehicle and explanation of services done is next level!
Everyone at the service center was so courteous and helpful. I would definitely recommend them.
Danny was wonderful to work with. He kept us up on the status of our car order and provided suggestions when necessary. Danny was recommended to us and I highly recommend Danny to others.
I am always pleased when I need maintenance check up on my vehicle no problem! 👍🏽👏🏽👏🏽👏🏽
Pleased with service. The reason I scored you a 4 instead of a 5 is that if you have an appointment around lunch time - which could be anywhere between 11-1p - that it puts you having a longer wait time for your service if the person assigned to your car happens to be at lunch.
Everything was great. Easy to make an appointment. And the work was done in a timely manner. I was also kept informed of everything that was going on.
Services is always amazing and I love Price Leblanc Toyota. I would recommend them to anyone!!
Salesman and service man both tried to look into the intermittent connection of my Tundra’s CarPlay at start up of my truck. They found nothing. The service man put in my account in the computer that this intermittent connection was happening on my Tundra.
Shay Tate did a great job taking care of my battery problem. Very happy with service.
Great experience! Took care of us with like family. Great attention to detail and excellent service
Service advisor -Excellent Timely service, great communication That’s why I have been a constant Price Leblanc customer since 1980.
We purchased two of our last three Toyotas at Price LeBlanc (where we also have had all three serviced). The first Toyota of the three was purchased in Lafayette because we were offered a better price. We visited one other Toyota dealer in BR for our most recent purchase and then settled on Price LeBlanc because sales team seemed more knowledgable and also more interested in us and our satisfaction.
Jourdan and Peyton were very professional and helpful I highly recommend them for your service needs
The wait times for an oil change is a bit much even with an appointment but overall my experience was great.
I could not have had a better experience at any other car dealership. Price Leblanc Toyota strives at customer satisfaction. It was an excellent experience.
The Service Advisors are great! I’ve always had a positive experience! No complaints here!
I love Price Leblanc Toyota from my salesman Wendell to my service advisor Jennifer. Thank you, Toyota
Great service, Jessica is amazing!! My car is rolling on 200,000 miles and still running great.
They did a good job with my Toyota tundra truck I appreciate it very much
Service went pretty fast for me with no appt on a Saturdy for an oilchsnge
MADE ME FEEL BETTER CHECKING TO MAKE SURE NOTHING WAS WRONG WITHMY TRUCK. THANKS GUYS
Everything was great until time to check out. I got a text my car was ready. The clerk was on the phone and she would come get me when available . 45 minutes later, she was still on the phone but I asked her to let someone else check me out. She did it while still on the phone. That was 45 minutes too long.
Alll good your service writer was great The video of the service is awesome. Thanks
Great service. No problems.will continue your use Price LeBlanc for all my services in Toyota Sienna.
Employees were friendly and knowledgeable. Service was efficient and fast. It was a job well done.
2 hour wait for a scheduled check up. The customer service agent was polite and professional
David Drago was a pleasure to work with . Not many times you can go to a dealer and test drive and buy a car in an hour. I felt very comfortable and satisfied
Good friendly courteous staff easy service appt and service free wifi to customers waiting quiet room
Policy of charging 2% for the use of a credit card is ridiculous. Not informing me until after the work is done is immoral. Had I been informed at the start, I would have left (no doubt why I wasn’t told) since I didn’t have my checkbook with me (came in for an oil change and inspection sticker, didn’t expect a bill of $850!). The 2% felt like you were kicking me when I was down. If your owner had some savvy (not really a substitute for morals but …), he would charge more and offer a 2% bonus for using cash/...
I brought my truck in for a recall and had the regular annual service done, too. Everyone was professional and courteous and the work was done well.
My service rep, Peyton, kept me well informed about the service to be done snd the length of time it would take to complete it.
Great service I had to go to work and they gave me a loaner the latest model
Fantastic team of professionals. Always responsive, pays attention to detail, and put the customer first. I have purchased Toyota vehicles in several other states, and the staff here go above and beyond. From service to sales to parts, all of my experiences have been seamless, efficient, thorough and fair. Thanks Todd Hodges, Danny McCrae and Jennifer Daugherty.
Very customer oriented and very responsive. I have been using Price LeBlanc Toyota for over 5 years now (service department). Also, I just bought another RAV4 this week. Thanks, Danny, for making the deal smooth and quick! Service, excellence and quality is reflected throughout the dealership. Thank you Todd Hodges, Danny McCrae and Jennifer Daugherty for making my total experience noteworthy.
Rudy has been our salesman for over 10 years. He is always so helpful and seems to go out of his way to get the auto we want.
The Place and People are very nice. The reports and notifications work well. That said, I feel like I am being hustled with all the problem they find on my Toyota vehicles went I go in for service.
Staff was very friendly and helpful. The vehicle we were interested in was there and the staff made the purchase smooth and relatively painless (as painless as buying a new vehicle can be). Would definitely do business with them again.
Team was great and service was great from beginning to end. Shay was very helpful
Painless experience. Sean was extremely helpful, along with his wife Kelli. Our family has bought 3 vehicles from Sean. Love price Leblanc
I took my truck for the 10,000 mile oil change and the service was excellent. They even washed my truck for free 🤩
Was a great experience, staff is super friendly and very accommodating. I was in and out with no long wait.
Being a tech at another dealer I was very surprised how quickly and efficiently it was to check my truck in for service. I was in/out in less than 15 minutes for start to finish. Belinda was very good and contacting me to let me know the status of my vehicle and things were quickly handled so I could get my truck back by lunch. Very happy with my experience @ Price Leblanc Toyota.
Todd Hodges took care of me! Excellent service. Ready for another 100k miles. Thank you.
It’s a wonderful dealership! Jessica Hebert was so helpful. . We love our Grand Highlander.
A nebulous fee for no real service or value was tacked on at the end without notice. It seems to be a common practice by Louisiana car dealers but irritating never the less.
Second time taking my RAV4 in for a rattle first time, they could not find it second time they found it so thankful because it was driving me nuts now I can ride in peace. Thank you. To the mechanic who found it.
I checked my 2020 Tundra in for a replacement keyfob and a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as the work was completed. After about fifty min I walked back to the service writer area and noticed my vehicle sitting in the completed isle but I never received a call. The service person that wrote me up was on a call. So I walked up the hall and another person asked if I needed help and I informed him ...
The dealership and everyone involved were super friendly and nice. Would highly recommend to others.
Danny was great to work with. This is the second Toyota we’ve bought from him. Always a pleasure. No hassle. Highly recommend working with Danny
Jessica was extremely professional and helpful. Service was done promptly and all work was completed.
This dealership and employees did an excellent job in finding me what I was looking for and getting me approved and in my new vehicle quick and easy
Went for oil change and to check brakes.After the oil change the service dept called and asked what was the problem with the brakes. If I knew the problem with the brakes I would nit have asked to have them serviced. We got pass that and the service rep stated he could test my brakes by taking my car for a test drive. I then asked if he could drive it in the parking lot and test it. He came back within 5 minutes and said YES there is a problem with your brakes. At this point it was hard ...
Service very good. Representative excellent. Writing at least 15 words is a pain in the you know what.
Brought my car in for a recall check. No parts were available. Not good communication regarding timeframe, etc. Still waiting for the parts. Managers of service did call to follow up. Alexis was great in trying to get me help/answers.
I have been a loyal customer with Price LeBlanc. My father who was a classmate of Mr. LeBlanc at Springhill College gave me a very good recommendation of Price LeBlanc. Additionally, Vic Canella, my former salesman and I have been friends in high school and has done a great job in helping me purchasing cars.
Fast reasonably priced service. Requiring me to write a minimum 15 word response is totalitarian xxxxxxxx. I'm doing you a favor by doing this review at all.
I did not see Rudy at the time of purchase. He did sell me a Nissan Sentra in 2002 and did a good job. Ronnie Marshall did a good job, putting me in a experienced auto mobile. Price LeBlanc Toyota did a good job.
Quick. On time and very friendly. Brandi always does a great job while I’m there.
Awesome guy to deal with! He is straight to the point and no back and forth. This is my eight vehicle from him.
Very helpful. He did not pressure us to buy. He worked to help us get the vehicle in our budget.
The service was quick, very helpful and informative. I had questions on how something worked on my car and not only did he explain it, he walked me through it step by step!